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Four Points Hotel by Sheraton - Hotel Reviews from across the web
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No title - expert review
In the heart of scenic downtown Niagara Falls, the Four Points by Sheraton Niagara Falls is conveniently located just minutes from the Majestic Falls, Canada, and the new Seneca Niagara Casino. Our 189 deluxe guest rooms offer all the amenities you've come to expect from Starwood Hotels and Resorts....
travel.away.com
No title - expert review
In the Heart of Scenic Downtown Niagara Falls. Just Footsteps from the Brink of the Majestic Falls and Canadian Border. Indoor Pool, Whirlpool, Sauna, Kids Jungle Gym, Game Room and Fitness Center. Restaurant and Lounge. 189 Spacious Guest Rooms With Coffee/Tea Maker. Family Plan: Up To 2 Adults and...
gotrump.com
No title - user review
Acceptable for the price pa...
expedia.com
Overall Thumbs Up - user review
After reading mixed reviews prior to staying, I had some doubts. I'll admit the hotel room could have been cleaner (mildew on shower curtain; dusty furniture) but the proximity to the falls, the view, the hardwood floors, the comfort of the beds & pillows and the overall service (we requested a refr...
expedia.com
Close to the Falls - user review
An excellent hotel, 5 min walk from the Niagara Falls. Nice place to spend a short ...
expedia.com
No next time - user review
Booked non smoking room, but the room given is full of the smell of smoking. One bed is n...
expedia.com
Reasonably good - user review
Comfy place, nice bed & room, reasonable location. Poor WiFi connection. Stained towels & linen Request fridge if you want one ...
expedia.com
Good location! - user review
Except to some repairement problem in some rooms,overall it is a good hotel.It is located in walking distance from most of the att...
expedia.com
Not Bad - user review
For the money this is a decent place near the falls. We were pleased with the room and the hotel staff did what they could (they seemed short st...
expedia.com
Great location - user review
Great location within walking distant of the falls and the...
expedia.com
Not Impressed - user review
Hotel is being refurbished but Maintenance man say's that been going on for over a year. Furniture missing from room , no sofa or chairs. Front desk says they are on back order. Not the quality I would expect for a Sheraton Hotel.Defin...
expedia.com
Close to the Falls...But not a very clean room - user review
I expected a much nicer hotel for the price. The room was not clean: hair every where, dirty floors, bed covers were dirty etc. Said they would correct the problem, but only placed coffee packets on the bed did not clean. The bar/restaurant staff was very friendly. On a positive note: the bed was ve...
expedia.com
Good place for a short stay - user review
I stayed for a night and it was a neat and comfortable place walkable from all the attractions. There is also a comfortable coffee shop in the basement. Facilities were good and the staff was friendly. Traveler's tip on local attractions.Extremely close to the place. ALl the falls attraction are wal...
expedia.com
Really impressed - user review
I was impressed with the staff as well as the management of the hotel. This was a very enjoyable stay and I will be back for another vacation. Everyone was very friendly and always made sure you had everything you needed. Very, very impressed. I have already recommended this hotel to friends and fam...
expedia.com
good hotel - user review
it is a good hotel. the only complaint that I have is that the snow had not been shoveled from the parking lot the whole time tha...
expedia.com
Acceptable, not impressive - user review
My impression of the Hotel was that it was poorly staffed and managed. Staff complained to us of long shifts and many days worked in a row. The bar was poorly stocked. The floor in our room was dirty when we arrived. Not bad enough to ruin our fun. Traveler's tip on nightlife.The Hard Rock Cafe is n...
expedia.com
Very dirty - user review
Nice looking rooms, but dirt is piled high in bathroom and in all of the corners. With so many choices in the Falls don't waste yo...
expedia.com
Not so great - user review
Overpriced coffee at coffee bar, wrong food for room service order. Pool area shabby, skylights were leaking, carpet was wet. Very noisy construction was going on across the hall from my room. I was truly underwhelmed! AC...
expedia.com
Needs work - user review
The beds in our room were comfortable, but everything else about this hotel was in pretty poor condition from the breakfast buffet, to the pool, to the playground (disassembled), to the common areas. With a little work, it could be the nicest place to stay in the NY side. Given the choice now, I wou...
expedia.com
Close to the falls - user review
The best thing about this hotel is the location. It is within a 10 minute walk of the Horse shoe falls. From that point, you can ride the tram to the other attractions, or with just a little more walking, get to them pretty easily. It looked like the hotel was in the process of remodeling. There wer...
expedia.com
Nice Hotel - user review
The Canadian side has the best views. This hotel is the closest to the falls on the US side and is excellent and at a...
expedia.com
not so impressed - user review
The first room given to us was not cleaned. They shifted us to another room on request. I dint feel the hotel staffs were not so...
expedia.com
One of the better hotels on the American Side - user review
This hotel is rated 3 stars by AAA and it met my expectations. It is probably one of the better hotels on the American side of the falls. The location is excellent and you can walk to the falls, the casino and the Aerospace museum. The bed and pillows were comfortable and service was good. It is not...
expedia.com
Definitely not worth the price. - user review
This hotel may be walking distance from the falls but find something else. We asked three times before we got towels and never got a washcloth. There was still water in the coffee pot from the last guest and hair on the floor. It jus...
expedia.com
We would never stay in this hotel again! - user review
This hotel was the dirtiest hotel we have ever staid in. The management was terrible. It would take to long to write down everything that we have had to go through to try to get this resolved. Trust us, don't e...
expedia.com
avoid this one - user review
This is NOT a typical Sheraton (except for the price, which is high, as expected). Expect a dirty bathroom with cheap, coarse towels and cheap toilet paper (and not enough of it!). Examples: mold around a filthy bathtub, moldy shower curtain, bits and pieces of previous occupants (hairs, etc.) every...
expedia.com
Not exactly like the pictures, but it was good - user review
This was our first trip to Niagara and we din't spend much time in the hotel, so no review about the pool and other facilities. The room was nice and clean. Bed was also comfortable. Staff was friendly. Oh, there were no towels in the bathroom when we got there. Also, the pitcures posted on Expedia ...
expedia.com
No title - user review
Close to casino and Niagara falls. Good value but not a 3 star ...
mytravelguide.com
No title - user review
Did not have are rooms ready on time and them where not clean and did not get the rooms that they h...
mytravelguide.com
No title - user review
Extremely rude staff and a very unclean hotel. If you like swimming in green water and finding PILES of pubic hairs in your bathroom, this is th...
mytravelguide.com
No title - user review
Good hotel & a very good over all mini vacation for my boyfriend & I. Walking distance from Casino, the Falls,...
mytravelguide.com
No title - user review
Good location, however service not good. Should be avoided at all...
mytravelguide.com
No title - user review
Good location, nice people. If you need any help, they will try thei...
mytravelguide.com
No title - user review
Great location for going to Niagara Falls, where you can wall to the casino and many attractions. The rooms have very comfortable beds ...
mytravelguide.com
No title - user review
Great location, new rooms are great size and furnishing. Lobby uneventful. Pool 9 foot depth with sauna and whirlpool. Good front desk service. Only two room ca...
mytravelguide.com
No title - user review
I am a Starwood Preferred Guest. I was very excited I was staying at a Sheraton when my hotel name was revealed. They put me in a room I doubt they even use. There weren't pillow cases on the decorative pillows! It was ju...
mytravelguide.com
No title - user review
I found the hotel to adequate and the room clean. The staff was responsive to an issue I had with the room and swift to offer help. It is within walking distance of several things including Seneca Niagara Casino, the American Falls and Goat Island. All in all, an enjoyable stay in an above average h...
mytravelguide.com
No title - user review
I liked the location, the staff was friendly, but the hotel itself needs some renovation, the TV in the room had terrible reception on the network channels like the NB...
mytravelguide.com
No title - user review
I loved the great location to the NY state park (Goat Island). We also were able to walk across rainbow bridge to Canada. The room was nice. However there was no fridge or microwave and the small coffee bar was overpriced. There was a convenience store across the street...
mytravelguide.com
No title - user review
I would not consider this to be an upscale 3 star hotel. WE did not have enough towels. The bathroom was dirty and the counter top was missing molding around it so you could see ripped wall board. I did not need Internet access but I think the laptop that was on the counter in the little corner cafe...
mytravelguide.com
No title - user review
Impeccable service I was very impressed with it. The room was recently updated and was very nice. The beds were very comfortable. The pool was old, and seemed dangerous for young children. (shallow end was four feet deep and the deck seemed quite slippery as there were several pockets of standing wa...
mytravelguide.com
No title - user review
It certainly is located near the falls, however falls are not visible at all. The service from the front desk was excellent. However, the house keeping staff needs to be improved. Our room was not cleaned regularly, and when it was cleaned we would often find unexpected surprises (e.g. the cleaning ...
mytravelguide.com
No title - user review
It is convenient place near falls, and you can walk falls in five minutes. You should keep parking your car during your stay to sa...
mytravelguide.com
No title - user review
It was pretty nice but not as nice as I expected for this brand. Beds were quite comfortable. Don't think they had complimentary continental breakfast which most places have nowadays. Close to local attractions. Lots of construction which ...
mytravelguide.com
No title - user review
It's located at great location for tourists come to see Niagara Falls. I think they should add small kitchen t...
mytravelguide.com
No title - user review
Lots of problems in the bathroom: dirty tub, shower curtain covered with mildew, crumbling ceiling falling down, burned out light bulbs. Also, the carpets in the hotel corridors looked like they hadn't been vacuumed for a week. The worst problem we experienced was that our suitcases were searched (b...
mytravelguide.com
No title - user review
My husband and I had a great time at the hotel. The check in and check out procedure was amazingly fast an...
mytravelguide.com
No title - user review
Nice hotel with good amenities for families, such as pool, game room, leisure couch area, bar, coffee bar, and restaurant. Within walking distance o...
mytravelguide.com
No title - user review
Nicely decorated and furnished, in a very convenient location for all the many nearby activities, and plenty of f...
mytravelguide.com
No title - user review
Not friendly front desk receptionist, the whirlpool is too s...
mytravelguide.com
No title - user review
Old hotel in need of renovation and updates were ok. Bathroom was in need of a lot of work to update it. Pool area at hotel needs re...
mytravelguide.com
No title - user review
Our stay was pleasant and everything was as expe...
mytravelguide.com
No title - user review
Our stay was wonderful. The hotel was close to the falls and the staff was ex...
mytravelguide.com
No title - user review
Proximity to the falls and Convention Center was very good. There are very few restaurants located on the American Side so be prepared for a hike to find...
mytravelguide.com
No title - user review
Staff very friendly and helpful rooms newly renovated with hardwood flooring a bonus for allergy sufferers! Beds and pillow cases very comfortable. Downside is the pool area which could certainly be refurbished and the sauna which never seemed to be warmer than room temp. Overall a very pleasant sta...
mytravelguide.com
No title - user review
Staff was great. Always clean. So compara...
mytravelguide.com
No title - user review
That was a bad stay, I wouldn't give this hotel even on...
mytravelguide.com
No title - user review
The front desk was very helpful in room selection at che...
mytravelguide.com
No title - user review
The hotel is near the casino and American falls. The rooms are typical in size and we found them to be clean a...
mytravelguide.com
No title - user review
The hotel was conveniently located to the naira falls and to the Seneca casino. Both were a couple blocks away. The hotel looked as if some renovations were going on; the room I stayed in had some repair caulk on the door. The floor was much different than I expected a hardwood floor for the whole r...
mytravelguide.com
No title - user review
The hotel was top class in every way. The only problem that we had was that it was in the smoking section. They did however accommodate us with a air deodorizer while we were out did this and that seemed to help. The staff wa...
mytravelguide.com
No title - user review
The location is great for the American side, right next to Goat Island, with a nice view of the Canadian side (but not the falls). The floor of our room was sticky, the door bolt was loose, the tub stopper was missing. They have only two sets of non feather pillows, so we couldn't replace our feathe...
mytravelguide.com
No title - user review
The price and location were great for this hotel. The night of our stay they were remodeling the game room, exercise room, and play area so we couldn't use them and were disappointed with that. The ...
mytravelguide.com
No title - user review
The price was great, as was the personnel. We had a great view from our room, and I loved the hardw...
mytravelguide.com
No title - user review
The room was clean, including the bathroom. The bed was very comfortable. The hotel was a five to ten minute walk to the American Falls and a twenty minute walk to the Canadian Falls. The burgers in the hotel restaurant were delicious. The staff were very friendly and helpful. As a whole, the stay w...
mytravelguide.com
No title - user review
They gave us smoking room, with the windows not opening. They did not change t...
mytravelguide.com
No title - user review
They should serve continental breakfast in their hotel for the price they ...
mytravelguide.com
No title - user review
This hotel does not look that nice from the outside (for a Sheraton) but the inside was beautiful. Spacious clean rooms and nice white linens with hardwoods. bathrooms were nothing...
mytravelguide.com
No title - user review
This hotel has seen its day, checking into the hotel was fast and easy however there where major problems. For example the switch to turn on the shower was broken. The high speed Internet signal was so poor that it was useless at least there was no charge. Basically a clean hotel but don't expect an...
mytravelguide.com
No title - user review
This hotel was a big disappointment. It was expensive and had a AAA 3 star rating, but it was dirty and in disrepair. The staff at the reservation desk was condescending and impolite. The elevator repeatedly got stuck and, at one point, was hot and ha...
mytravelguide.com
No title - user review
This hotel was close the casino. One of the nicest places I have ever stayed. the staff was just wonderful !! very friendly and couldn't do enough for us. the bed was the best I have ever slept on in a hotel. We are lookin...
mytravelguide.com
No title - user review
This is a decent hotel to stay, it was clean and comfortable, the staff were friendly. They had microwave in the laundry room which was extremely convenient. No view of the falls, about a mile or so of a wal...
mytravelguide.com
No title - user review
This is an excellent hotel in the Sheraton chain and is maintained well. The location is so close that we could walk to all attractions and restaurants close by. I traveled with spouse, kids and parents and it is a nice hotel to stay with family. We could see the fireworks from the room itself. With...
mytravelguide.com
No title - user review
This was a great stay for me and my family. I would recommend this hotel to anyone staying in...
mytravelguide.com
No title - user review
Very conveniently located to the falls and tourist activities. Not a clean hotel, though. The hardwood floors in the room were very dirty and not comfortable. Should have offered continental breakfast with price. The beds were the most co...
mytravelguide.com
No title - user review
While the staff was pleasant and wanting to please the guests, I found that they did not anticipate guest needs/expectations. For example, the indoor pool was cold, and was told that they would turn up the temp, for tomorrow. The hot tub had green water and smelled and was told they will give it a t...
mytravelguide.com
No title - user review
Will recommend this hotel to my friends also I will stay again plus the price wa...
mytravelguide.com
best hotel for children!!!!!!! - user review
the playground was the best part. the locations was great. we have came the last four years and ever year w...
travel.yahoo.com
Great Place - user review
We really enjoyed the proximity to everything. Everything was a walk away, nice view of the falls, room was clean, bed was ni...
travel.yahoo.com
We had a great experience! - user review
Free computer use and internet access :)!!! Walking distance to Niagara Falls! Great breakfast and clean rooms. We had a gre...
travel.yahoo.com
An okay experience - user review
Although the hotel was close to the Falls and Goat Island, I wouldn't stay there again. The sauna didn't work, the game machine stole our money, our ice machine gave onl...
travel.yahoo.com
Dirty Hotel! - user review
This is a warning. If you want clean hotel, don't go here. This hotel is very dirty. It is amazing that a Starwood Property would be so dirty. The hotel is owned by a fa...
travel.yahoo.com
we were very disappointed - user review
The hotel had no amenities. there was no restaurant, as advertised. The lounge area was not open. The service was lacking. The staff was not service oriented. The room was barr...
travel.yahoo.com
Not Clean At All - user review
This hotel was way overpriced and very dirty. The halls looked like they haven't been swept in a month. We reserved a block of rooms and some of the guests actually cleaned and d...
travel.yahoo.com
CLEAN and NEW! - user review
Its obvious that this hotel was just renovated. Our room was spotless and had new hardwood floors. The view was nice too. Location is close to Senaca Casino. ( that may b...
travel.yahoo.com
Disappointed! - user review
Recently stayed at the Four Points for the weekend on my Starwood points. I must say that I was very disappointed with this Starwood property! Hotel was extremely run down. Hote...
travel.yahoo.com
filthy hotel - user review
although this hotel has a great location, within blocks from the falls, the rooms are absolutely filthy. and that was after we asked to have the room cleaned...it is hard to believ...
travel.yahoo.com
Good hotel - user review
I had a good experience at this hotel. When I first got there the first room they put me in had screaming kids next to it so the staff was great and switched me. The hotel room w...
travel.yahoo.com
not worth the money - user review
pros: - hotel is close to the niagara state park. but it hardly matters if u have a rental car. there are many $10 a day parking lots and also some free parking lots. - gr8 san...
travel.yahoo.com
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